Appliance Repair Technician (h-mobile)
A&E Factory Service (Mobile/Dothan, Alabama)

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A&E Factory Service is a nationwide leader in product repair service that provides a professional and enjoyable repair experience for our customers. We service all major brand appliances and you can depend on us for your in-home repair needs. Individuals who are driven to earn our customers' trust and business every day are welcome to show interest in becoming a member of our winning team.

A&E Factory Service technicians diagnose and repair all kitchen and laundry appliances including refrigerators, washers, dryers, dishwashers, stoves, ovens, refrigerators, freezers, and garbage disposals while providing superior service in customer’s homes. ***NOW INTERVIEWING*** Positions also offered in the following cities in Alabama: Montgomery, Birmingham, Anniston, and Huntsville. RUSH YOUR RESUME TO: Ron Hope, Staffing Manager rhope4@aefactoryservice.com or fax to: 850-857-5706 ********************** A&E technicians are the best equipped in the industry---you will be provided a van and laptop computer. In fact, A&E technicians travel directly to their first call from home each morning. We have a computer-generated routing system that enables us to maximize customer satisfaction. Qualifications To provide the proper customer focus, the In-Home Service Technician must: • Work as a dedicated team member to ensure fast, flexible and expert service to every customer • Demonstrate a sense of urgency to meet customer time commitments • Successfully complete all Technician II training elements within required timeframes • Meet key performance metrics and/or productivity goals as defined by the business • Provide knowledgeable and courteous repair service • Continuously look for methods to improve business performance and enhance the customer experience • Follow the Value Added Services Process (i.e., selling extended warranties, water filters, etc.) by effectively communicating the benefits to the customer • Provide direction to a Technical Helper, as applicable • Ability to receive truck stock at home if the company vehicle is retained at the technician's place of residence • Mentor other technicians, as applicable • Maintain truck stock inventory within the prescribed company guidelines and standards • Follow the truck maintenance schedule and keep a clean, organized truck • Adhere to all company policies and procedures • Perform miscellaneous duties as assigned