Agent Network Consultant (ny, Ny, Pa, Ma)
Fidelity National Information Services (New York City, New York)

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Agent Network Consultants are responsible for managing the broker/agent network and inspecting asset properties in their assigned territory.

Location: New Jersey, New York, Pennsylvania or Massachusetts (New England)

Essential Duties:        

- Manage network change requests     

- Ensure timely/accurate on boarding of new agents

- Manage Broker incident process           

- Conduct periodic training sessions with agents in the assigned geography

- Organize Agent Advisory Councils for expectation, best practice sharing and enhanced agent communication   

- Ensure all agent communications are up to date and accurate          

- Proactively Conduct Performance Coaching calls with agents

- Conduct asset property inspections to verify supplier performance and make recommendations on market strategy  

- Assist Property Preservation with agent assigned IS and repair bids             

- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 

- Ability to write reports, business correspondence and procedure manuals.

- Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

- The incumbent shall work well under pressure; meet multiple and sometimes competing deadlines.

- The incumbent shall at all times demonstrate cooperative behavior with colleagues, supervisors, customers, clients, vendors, etc.

Experience:

- Bachelor’s degree

- 3 - 5 years related experience and/or training

- Previous experience in Real Estate and/or REO industry (a must)

- Previous Broker experience (preferred)

- Ability to work in fast paced environment and meet strict deadlines.

- Excellent communication skills both written and verbal.

- Self motivated and demonstrate initiative.

- Well organized with a keen attention to detail.

- Must be able to multi-task and work with minimal supervision.

- Must be able to travel up to 25% of the time.

We offer an excellent benefit package which includes: Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Supplemental Dependant Life Insurance, AD&D, Short and Long Term Disability, Matching 401K, Matching ESPP, Medical and Dependant Care Flexible Spending Account and EAP. Please apply online at www.fidelityinfoservices.com; keyword search / ID #11271 or send your resume and salary request to Karen.r.glover@fnis.com. EEO/AA Employer