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This is a phenomenal opportunity to combine your accounting expertise with your entrepreneurial spirit and join a pioneer within customer service management. Under the Think Services umbrella, International Customer Management Institute (ICMI), is the global leader in providing educational tools and services to the call center industry. Also a product of Think Services, The Help Desk Institute (HDI) is the world’s largest IT service and support membership association and the industry’s premier certification and training body. As our Accounting Manager based out of vibrant downtown Colorado Springs, CO you will work closely with our Controller and play a hands-on role in our accounting department, including managing an accounting team of AP and AR Specialists. As we continue our rapid growth, you will enjoy a dynamic and constantly evolving role with plenty of potential for future advancement!
Think Services connects specialized communities using innovative media, educational events, consulting, training and certification. Two of Think Service's flagship products include ICMI and HDI. Using a variety of consulting services, training opportunities, seminars, conferences, trade shows, publications and an active professional membership organization, ICMI provides the comprehensive information resources required by call center professionals to achieve operational excellence, attain superior business results, and enhance the strategic value of every customer interaction. ICMI’s online publication CMI and its events, including the Annual Call Center Exhibition (ACCE) and Call Center Demo and Exhibition conferences, continue to lead the industry, with a presence in over 50 countries. Guided by an international panel of industry experts and practitioners, HDI is the leading resource for helping support/desk center professionals understand emerging trends and find out about industry best practices and how to implement them. HDI provides members with a vast repository of information resources, networking opportunities and the largest industry event - the HDI Annual Conference and Expo. HDI offers training in multiple languages and countries.
As an Accounting Manager for Think Services, your primary mission is to the maintain integrity of financial statement accounts for ICMI and HDI. Your previous general ledger experience will enable you to manage all month-end reconciliations, including preparing expense allocations and reviewing accruals for completeness. A background with forecasting, budgeting and analysis will be key as you prepare monthly budget versus actual variance analysis and reporting. Intermediate Excel skills will be necessary in order to prepare weekly revenue booked reports, bi-weekly flash reports and other special reporting requests from senior management. Prior experience with Oracle and QuickBooks will be a plus, although knowledge of another accounting system will also allow you to hit the ground running. A background in successfully managing accounting staff members is important as we look to you to lead our AP/AR functions and staff. Your impressive communication skills will allow you to effectively interact with our senior management and directors. We strongly believe in promoting from within and will give the tools to be successful in our rapidly growing organization!
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Related Keywords: Accountant, Accounting Manager, AP, AR, GL, general ledger, accounts receivable, accounts payable, month-end, forecasting, budgeting, analysis, Excel, journal entries, financial, finance, accounting, reporting