Account Manager
Corporate Express (Fairbanks, Alaska)

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Job Summary The Account Manager (AM) is responsible for developing relationships and penetrating sales in existing and gifted Ship-to locations of Strategic Accounts, Large Accounts and Mid-Market Accounts within a geographic territory. This position is based in Fairbanks, Alaska.The AM serves as the primary contact for buyers and works together as needed with Sales Manager, Product Specialist, Customer Service and other company resources to manage the day-to-day relationship.Job Summary Target Segment: ? Ship-to locations of Strategic Accounts ? Large and Mid-Market Accounts ? Minimum of $12,000 in annual sales potential ? Existing and gifted Corporate Express Accounts Accountabilities: ? Achieve retention and penetration targets in existing and gifted accounts ? Achieve product mix and other L.O.B. targets based on account potential Key Responsibilities: ? Manages day-to-day relationship with customer by developing a high value-add relationship with key contact/buyer ? Identifies short-term and long-term sales retention and penetration opportunities ? Coordinates account servicing and fulfillment with support from Customer Service Time Allocation: Customer Time (60%) ? 25%: Customer contact selling time ? 25%: Customer contact maintenance time ? 10%: Non contact time Non-Customer Time (40%) ? 17%: General administration, personal and other ? 15%: Travel ? 8%: Internal meetings Competencies: ? Excellent customer service skills ? Self-starter, results oriented ? Strong verbal and written communication skills ? Strong presentation skills ? Strong time management and organizational skills ? Strong financial acumen ? Computer literacy, including competency related to MS-Windows-based applications ? Proficient in CE solutions: E-Way, ISIS, Procurement Analyzer ? Detail oriented with strong administrative follow-up and follow-through ? Strong interpersonal skills ? Demonstrated analytical, negotiating, and problem-solving skills ? Thorough knowledge of company products and services Education and/or Experience: Bachelor?s degree and a minimum of four (4) years direct selling experience required. Office product industry experience helpful, distribution selling environment a must. Candidate should be competitive and self-motivated with strong work ethic. Must be confident and trustworthy with a genuine concern to balance both the company and the customer needs. Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Will have some travel to customer locations. Extensive use of telephone throughout the day. Work Environment: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job employee will be driving to customer locations in all types of weather.