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Account Manager for Group Insurance in our Pittsburgh office:
Description:
This position reports to the Client Service Director (CSD) and ultimately to the National Client Service Director (NCSD) and is responsible for renewal and service for the Regional Group Office(s) new and in-force block of business. This involves ensuring the business retention goals and cross-selling goals are met. This person is accountable for the service that is provided to new and existing clients and the enrollment of new cases. The person in this position is responsible for implementing the workflow strategy, policies and procedures as set forth by their leaders.
Qualifications:
Requires a bachelor’s degree or equivalent and 2-4 years of related work experience. Must have resident and non-resident license(s) as applicable. Requires advanced knowledge of business unit products, services and systems. Must have excellent customer service, organizational, time management, problem solving, presentation, listening, analytical, and verbal and written communication skills. Must have basic computer skills. Requires the ability to work with little supervision and with strict deadlines. Ability to maintain confidentiality is essential. Will spend a minimum of 65% of their time out of the office in face-to-face contact with customers, both internal and external and brokers. Travel required, up to 25% and some travel may require overnight stay. Professional Designations: CES required within 1 year of employment
Interested candidates should respond by sending resume and salary requirements to: aul.employment@oneamerica.com